Terms and Conditions
Welcome to www.oroktoy.com (the “Site”), operated by Orok. By accessing or using our Site, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use the Site. These Terms apply to all visitors, users, and customers who access or make purchases through the Site.
1. Use of the Site
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Eligibility: The Site is intended for users who are at least 16 years of age. By using the Site, you represent that you are at least 16 years old and have the legal capacity to enter into these Terms.
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Account Responsibility: If you create an account on the Site, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
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Prohibited Conduct: You agree not to use the Site for any unlawful purpose or in any way that violates these Terms, including but not limited to:
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Attempting to interfere with the Site’s functionality or security.
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Using the Site to transmit harmful code, malware, or viruses.
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Engaging in any activity that disrupts or damages the Site or its services.
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2. Products and Services
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Availability: All products and services offered on the Site are subject to availability. We reserve the right to discontinue any product or service at any time without notice.
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Pricing: Prices for products are listed on the Site and are subject to change without notice. We strive to ensure pricing accuracy but are not liable for errors. If a pricing error occurs, we may cancel orders affected by the error and notify you of such cancellation.
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Order Acceptance: Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraud.
3. Payment
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Payments for orders must be made through the payment methods offered on the Site. You agree to provide accurate and complete payment information. We use third-party payment processors to handle transactions securely, and we do not store your payment information.
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All prices are in USD unless otherwise stated and exclude applicable taxes, duties, or shipping fees, which are your responsibility unless otherwise specified.
4. Shipping and Delivery
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Shipping times and costs vary based on your location and selected shipping method. Estimated delivery times are provided at checkout but are not guaranteed.
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Orok is not responsible for delays due to customs, carrier issues, or other factors beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.
5. Returns and Refunds
Our Return Policy, available at www.oroktoy.com/returns, governs all returns and refunds. By making a purchase, you agree to the terms of our Return Policy.
Our Return Policy, available at www.oroktoy.com/returns, governs all returns and refunds. By making a purchase, you agree to the terms of our Return Policy.
6. Intellectual Property
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All content on the Site, including text, images, logos, designs, and product descriptions, is the property of Orok or its licensors and is protected by copyright, trademark, and other intellectual property laws.
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You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.
7. Privacy
Your use of the Site is subject to our Privacy Policy, available at www.oroktoy.com/privacy, which explains how we collect, use, and share your personal information. By using the Site, you consent to the practices described in the Privacy Policy.
Your use of the Site is subject to our Privacy Policy, available at www.oroktoy.com/privacy, which explains how we collect, use, and share your personal information. By using the Site, you consent to the practices described in the Privacy Policy.
8. Third-Party Links
The Site may contain links to third-party websites or services not operated by Orok. We are not responsible for the content, policies, or practices of these third-party sites and encourage you to review their terms and privacypolicies before engaging with them.
The Site may contain links to third-party websites or services not operated by Orok. We are not responsible for the content, policies, or practices of these third-party sites and encourage you to review their terms and privacypolicies before engaging with them.
9. Limitation of Liability
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To the fullest extent permitted by law, Orok, its affiliates, and their respective officers, directors, employees, or agents are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products, even if advised of the possibility of such damages.
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Our total liability for any claim related to the Site or products will not exceed the amount you paid for the product or service giving rise to the claim.
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The Site and all products are provided “as is” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
10. Indemnification
You agree to indemnify, defend, and hold harmless Orok and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.
You agree to indemnify, defend, and hold harmless Orok and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.
11. Governing Law and Dispute Resolution
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These Terms are governed by the laws of the United States and the State of [Insert State, e.g., California], without regard to its conflict of law principles.
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Any disputes arising from these Terms or your use of the Site will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in [Insert City, e.g., Los Angeles, California]. You waive the right to participate in class action lawsuits or class-wide arbitration.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or legal requirements. The updated Terms will be posted on this page with the effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
We may update these Terms from time to time to reflect changes in our practices or legal requirements. The updated Terms will be posted on this page with the effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
13. Termination
We reserve the right to suspend or terminate your access to the Site at our discretion, without notice, for any reason, including violation of these Terms.
We reserve the right to suspend or terminate your access to the Site at our discretion, without notice, for any reason, including violation of these Terms.
14. Contact Us
For questions, concerns, or feedback about these Terms, please contact us at:
Email: wenwen@pinkpunch.com
For questions, concerns, or feedback about these Terms, please contact us at:
Email: wenwen@pinkpunch.com
15. Entire Agreement
These Terms, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Orok regarding your use of the Site and supersede any prior agreements.
These Terms, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Orok regarding your use of the Site and supersede any prior agreements.
Last Updated: June 26, 2025
Thank you for choosing Orok. We appreciate your trust and strive to provide a seamless and enjoyable shopping experience.